Vlaamse Regulator van de Elektriciteits- en Gasmarkt 1 11 juni 2012 Werkgroep markt van het beleidsplatform slimme netten

Agenda Goedkeuring verslag Datamodellen en privacy in andere EU lidstaten Stand van zaken commissie Energie, stuurgroep rond piloot en TF privacy EED Varia 2

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 3 Goedkeuring verslag 16/04/12

Goedkeuring verslag uploads/verslag__vergadering_16_apri l_2012.doc 4

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 5 Datamodellen en privacy in andere EU lidstaten

Datamodellen en privacy in andere EU-lidstaten Onderzoek CEER op vraag van commissie In de toekomst opleggen van een datamodel of oplijsten waar een datamodel moet aan voldoen 6

Datamodellen en privacy in andere EU-lidstaten Aantal van de presentaties hieronder zijn terug te vinden op: regulators.eu/portal/page/portal/EER_HOME/EER _WORKSHOP/CEER- ERGEG%20EVENTS/CUSTOMERS/WS_meter_dat a_management regulators.eu/portal/page/portal/EER_HOME/EER _WORKSHOP/CEER- ERGEG%20EVENTS/CUSTOMERS/WS_meter_dat a_management Geïllustreerde landen: Italië, Duitsland, Spanje, Denemarken en Groot-Britannië 7

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 8 Italië Keuze voor een aparte databeheerder

Italië: marktoverzicht Elektriciteit: –DNB: 144 –Leveranciers: 381 Gas: –DNB: 247 –Leveranciers: 231 9

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 18 Duitsland – nieuwe gateway administrator

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 23 Spanje

Spanje: Marktoverview Elektriciteit: –DNB: >300 –Leveranciers: >100 Gas: –DNB: 6 –Leveranciers: > 60 24

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 27 Denemarken

28The Danish DataHub The Danish DataHub solution Winter 2012/-13 From decentralized market management to centralized market management Keywords: Digitization, unbundling, efficiency and transparency

29The Danish DataHub The electricity market in Denmark Supplier BRP TSO Wholesale market Retail market Nord Pool Grid company BRP 12 BRP’s 53 suppliers 78 grid companies

30The Danish DataHub Problems in the Danish retail market - pointing to a DataHub solution Lack of separation between grid company and electricity supplier ­supplyers experienced service from grid companies was not good ­suspicion of unfair competition (bidding process, supplier switching); the general story is that Grid compagnies inform its own affiliated supplier when other power suppliers are asking for meter readings to give offerings to customers in the area. Competitive barriers in the market ­lack of an overview especially corporate customers ­faster and simpler access to master data and measurement data to bid ­faster supplier switching ­IT investments in communications equipment Varying quality of master data and meter readings ­one Ediel standard, but "shit Happens": organization, management, manual processes, data discipline, training, IT equipment ­Uniqueness of who is the customer at each measuring point ID can be improved Lack of objective overview of errors in transactions and data exchange ­timeliness, economic incentives Consumers' ability to obtain an overview of electricity consumption ­especially corporate customers

31The Danish DataHub Objectives Those problems cause to ask for: ­freer competition ­simpler approach to information ­master data and meter readings is no longer the grid companies 'property' ­more transparency for the electricity consumers who will switch supplier ­one bill (combined billing) ­ensure a more uniform practice ­make administration of movement and switching easier The DataHub is thought as a manifestation of these wishes and become a new neutral foundation for competition in the electricity market and between electricity markets

32The Danish DataHub Energinet.dk's role in market development Under the Electricity Supply Act Energinet.dk is committed to ensure a well functioning electricity market - in terms of both retail and wholesale market ­a role normally filled by the regulator elsewhere Energinet.dk is committed by law to develop and run a DataHub ­Energinet.dk has therefore a legitimate interest in thinking about new-solving tools in the market and can afford to have a professional opinion on the subject Regulations are prepared in cooperation with market players and interest groups Regulations shall be approved by the regulator

33The Danish DataHub Panda (existing IT-system) Settlement on the wholesale market: - balance settlement - tariff billing - support payment for environmentally friendly electricity Sector Test System DataHub Webportal Webservices -submit meter readings -maintain master data for meter points -querying the status of meter/master data - receive meter readings - querying master data - launch supplier switching On the supplier website: - view their own meter readings - view their own master data - view supplier switching - receive meter readings - view statistical data - get pre-defined data - configure system - administration - monitoring - debugging Meter point -GSRN number -address - electricity supplier - balance responsible - customer name - validity period Readings - time (period) - value - status Functions: -Processes -Calculations -Reconciliation -Audit trail -Statistics - meter readings BRP Supplier Grid company customers Authorities Public PandaService (existing IT system) Webservices to Webportal Self-Service Portal (existing IT system) Broker - querying meter readings - querying master data DataHub stakeholders and components

34The Danish DataHub System architecture

35The Danish DataHub In addition the DataHub can facilitate new products and possibilities, such as ­combined billing ­clearinghouse for the public charge of electric vehicles ­Providing nationwide electricity consumers a simple overview of electricity consumption at all locations (across all grid companies) ­New market products – using the sophisticated data infrastructure, including hourly measurements of power consumption - which animates the electricity consumers to respond flexibly with their electricity consumption

36The Danish DataHub Summary of gains (1) Excellent data management ­objective overview of all communication in the market -> much easier to troubleshoot ­much easier to keep the grid companies up on their measurement responsibility ­customers can easily access their own data and transmit them to for example an energy advisor or broker ­Public records can easily be run together with informative notes on electricity consumption -> for example the Danish building register Technocratic unbundling ­commercial players can easily access data and launch supplier switching in a way that is anonymous to affiliated grid companies ­Grid companies don’t know the supplier and BRP at each meter point, i.e. commercial relations is only kept in the DataHub ­ensure that the market works after the same market rules by automating processes (preventing anti-competitive bilateral agreements) Lowering barriers for new players to the market ­less IT investment for new commercial players ­all commercial market processes can be started manually from DataHub webportal -> you can easily start a new supplier company

37The Danish DataHub Summary of gains (2) Improving the efficiency of tasks ­general data management ­reduce errors associated with customer movement and supplier switching ­only the DataHub do the reconciliation instead of 78 grid companies -> much easier to give suppliers consolidated billing reports and the data behind is easy to control ­to some extent easier to change market rules or processes ­consistent billing data supplied from one reference point will reduce very substantially the need for controling of commercial players In addition the DataHub can facilitate new products and possibilities for the future, such as ­combined billing ­clearinghouse for the public charge of electric vehicles ­New market products – using the sophisticated data infrastructure, including hourly measurements of power consumption - which animates the electricity consumers to respond flexibly with their electricity consumption ”Market integration” ­easier to implement a Nordic retail market (independently of the Nordic NBS Initiative)

38The Danish DataHub Investment and operational costs - We look solely on the economy at Energinet.dk Investment (CAPEX) Preliminary project: Developing new market rules and regulations 25 million DKK ~ 3,4 million EUR It-development and Energinet.dk’s project costs 115 million DKK ~ 15,4 million EUR Total investment 140 million DKK ~ 18,8 million EUR Operational (OPEX) Annual operational costs25 million DKK ~ 3,4 million EUR No separate payment for the use of DataHub services (settled over Energinet.dk's grid tariffs)

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 39 Groot-Britannië

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 46 Commissie voor Woonbeleid, Stedelijk Beleid en Energie

Hoorzitting op 10 en 16 mei over de wenselijkheid van een veralgemeende invoering van de slimme meter Gehoorde partijen: –de adviesorganen SERV en Minaraad –het consortium van sociale organisaties –energieconsulent KEMA –Eandis en Infrax –VREG 47

Commissie voor Woonbeleid, Stedelijk Beleid en Energie Verslag in principe binnenkort te vinden op: /resultaat.action?pContext=COMMISSIE_ VERSLAGEN&id=560548&selectId=47&gr oupingIds=46&groupValues= /resultaat.action?pContext=COMMISSIE_ VERSLAGEN&id=560548&selectId=47&gr oupingIds=46&groupValues=

Commissie voor Woonbeleid, Stedelijk Beleid en Energie Verdere opvolging pilootproject Verdere uitwerking privacy kader KBA actualisatie obv data piloot + kostenverdeling 49

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 50 stuurgroep Pilootproject slimme meters

Stuurgroep Pilootproject slimme meters Stand van zaken Pilootproject Onderzoek energiebesparing in Proof of Concept 51

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 52 Stand van zaken Pilootproject

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 56 Onderzoek energiebesparing in Proof of Concept

Trilations heeft onderzoek over energiebesparing gevoerd in PoC Eandis Onderzoeksgroep verdeeld in 3 segmenten om zo impact van verschillende instrumenten te meten Resultaten zijn zeer voorlopig en onderzoek wordt verdergezet in PoC. Bedoeling om dit in kader van pilootproject ook te onderzoeken -> alle input van WG-leden is welkom 57

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Vlaamse Regulator van de Elektriciteits- en Gasmarkt 61 Privacy – expert group

Privacy - Expert group In samenwerking met de EC werd binnen CEER een aantal expert groups opgericht in het kader van slimme meters ( tgrids/taskforce_en.htm) tgrids/taskforce_en.htm Doel van deze expert groups is om advies te verlenen aan de EC ivm beleid en regulatory issues en om de eerste stappen te zetten naar de implementatie van slimme netten Expert Group 2 is bevoegd voor privacy en data security. Deze expert group heeft een rapport opgemaakt: Essential Regulatory Requirements and Recommendations for Data Handling, Data Safety, and Consumer Protection. 62

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Expert group 2 - Privacy Nota bevat een aantal belangrijke punten: –Volgens EG 2: Wetgeving die de basis vormt voor slimme meters en dataprotectie: –3e Energiepakket (richtijn 2009/72/EC) –Directive 2004/22/EC of the European Parliament and of the Council of 31 March 2004 on measuring instruments (Measuring Instrument Directive). –Beleidsmakers en regulatoren moeten voorzien in een framework voor de uitrol van de slimme meters en aantal andere punten (waaronder privacy, afstandsbesturing, …). Er moet ook wetgeving opgemaakt worden zodat er in de lidstaten standaarden ontwikkeld worden die voldoen aan de MID 66

Expert group 2 - Privacy –Smart metering options: Er bestaat geen unieke slimme meter optie, dit is namelijk afhankelijk van de functionaliteiten gekozen door de meteroperator en de regulator. In het kader van privacy zijn volgende punten de belangrijkste: –the (possible) compulsory use; –the interval of meter readings; –the scope and length of storage (retention) of data concerning the energy consumption; –the access to such data; –the remote control by the operator. 67

Expert group 2 - Privacy −Elke slimme meteroplossing moet in overeenstemming zijn met de Europese dataprotectieregels − Deze regels moeten op regulatoir niveau concreet toepasbaar gemaakt worden voor de slimme meter opties die een verwerking van persoonsgegevens inhouden. −De regelgeving moet duidelijk aangeven dat de gegevensverwerkers en de databeheerders het data minimalisatieprincipe moeten toepassen en moeten verduidelijken wat de retentietermijn is en wat de scope van de dataretentie is, wijzen op de rechten van de betrokkene, de doelen waarvoor deze data worden gebruikt en de maatregelen genomen zijn om de dataveiligheid en privacy te waarborgen 68

Expert group 2 - Privacy –De grootte van de impact van een uitrol van slimme meters op privacy hangt af van volgende factoren: –Regulatory framework voor slimme meters –De slimme meter oplossing die gekozen wordt Deze impactering kan gerechtvaardigd worden als, rekeninghoudend met bovenstaande factoren, er voldaan wordt aan het legaliteits-, legitimiteits-, proportionaliteits- en noodzakelijkheidsbeginsel. –Een privacy impact assessment (PIA) wordt beschouwd als een nuttig middel om de problemen van de informatiemaatschappij aan te pakken. Een PIA kan gedefinieerd worden als een systematisch proces voor het evalueren van de mogelijke effecten op privacy en dataprotectie van een project en het vinden van manieren om de ongewenste effecten te vermijden of te verzachten. 69

Privacy testing EG 2 heeft volgende dataprotectie uitdagingen gedetecteerd: –Klassificeren van verwerkte gegevens binnen smart metering als (niet-)persoonsgegevens; –Onderscheid maken tussen databeheerders en verwerkers van data –Toepassing van het data minimaliseren principe –Duurtijd en omvang van de dataopslag –Omvang en uitoefening van de rechten van de betrokkene: –Wettelijke basis van het verwerken van de data –Veiligheid en confidentialiteit bij verwerken van data 70

TF privacy De verdere uitwerking en detaillering op Vlaams niveau gebeurt in een subwerkgroep (Taskforce privacy) In eerste instantie wordt er gefocust op het pilooproject. In dit kader worden de netbeheerders betrokken 71

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 72 EED: Energy Efficiency Directive

73 Al afronding onder Deens voorzitterschap dat afloopt op 30 juni

Energy Efficiency Directive Artikel 8 bevat de informatieverplichtingen inzake verbruik en facturatie Artikel 12 bevat onder meer bepalingen inzake demand side en aggregatie Deze teksten wijzigen dagelijks 74

Energy Efficiency Directive Art. 8 – metering & billing information Member States shall require that appropriate advice and information be given to customers at the time of installation of smart meters, notably about their full potential with regard to meter reading management and the monitoring of energy consumption a)they shall ensure that the metering systems provide information on actual time of use to the consumers Consistency between this Article and Art. 13 of the Energy Services Directive 2006/32/EC needs to be further considered b)they shall ensure the security of smart meters and the data communication, and the privacy of final customers, in compliance with relevant Union data protection and privacy legislation. c)In the case of electricity and on request of the final customer, meter operators shall ensure that the meter, or meters, can account for electricity […] put into the grid from the consumer's premises. d)Member States shall ensure that if final customers request it, metering data on their electricity input and off-take 75

Energy Efficiency Directive Art. 8 – metering & billing information With respect to the obligations resulting from Directive 2009/72/EC and Directive 2009/73/EC with regard to billing, Member States shall ensure, not later than 1 January 2015, that billing information is accurate and based on actual consumption, for all the sectors covered by this Directive, including energy distributors, distribution system operators and retail energy sales companies, where it is technically possible and economically justified. Where customers do not have smart meters, this obligation may be fulfilled by a system of regular self-reading by the final customers whereby they communicate readings from their meter to the energy supplier. Only when the final customer has not provided a meter reading for a given billing interval shall billing be based on estimated consumption or a flat rate. Meters installed in accordance with Directives 2009/72/EC and 2009/73/EC shall enable accurate billing based on actual consumption. Appropriate information shall be made available with the bill to provide final customers with a comprehensive account of current energy costs, in accordance with Annex VI(2.2). ->The Presidency suggests that the elements on frequency of billing based on actual consumption contained in the Commission's proposal in Annex VI under point 2.1 may constitute future Commission recommendations. 76

Energy Efficiency Directive Art. 8 – metering & billing information Member States shall ensure that final customers are offered the option of […] electronic […] billing information and bills and, in the case of the installation of smart meters, have the possibility of easy access to complementary information allowing detailed self-checks on historical consumption […]. Complementary information on historical consumption shall include cumulative data for the period of at least three previous years or the duration of the supply contract if it is less than three years. The data shall correspond with the intervals for which frequent billing information has been produced. Where smart meters have been installed, complementary information on historical consumption shall also include detailed data according to the time of use for any day, week, month and year shall be made available for the period of at least 24 previous months. Member States shall ensure that customers receive their bills for energy consumption free of charge. Customers shall also have access to their consumption data in an appropriate way and free of charge. Customers shall have the right to a clear and understandable explanation of how their bill was derived, especially where bills are not based on consumption. 77

Energy Efficiency Directive Demand side management en aggregatie Specifieke vermelding: ‘Demand response’ is an important instrument to improve energy efficiency, since it significantly increases the opportunities for consumers or third parties nominated by them to take action on consumption and billing information and thus provides a mechanism to reduce or shift consumption resulting in energy savings in both final consumption and, through the more optimal use of networks and generation assets, in energy generation, transmission and distribution. ‘aggregator' means a demand service provider that combines multiple short-duration consumer loads to sell or auction in organised energy markets. 78

Energy Efficiency Directive Artikel 12: “Subject to technical constraints inherent in managing networks, Member States shall promote demand response's access to and participation in balancing, reserve and other system services markets, inter alia by requiring national regulatory authorities or, where their national regulatory sysyems so require, transmission and distribution system operators in close cooperation with demand service providers and consumers, to define technical specifications for participation in these markets on the basis of the technical requirements of these markets and the capabilities of demand response […]. Such specifications shall include the participation of aggregators.“ 79

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 80 Varia?

Vlaamse Regulator van de Elektriciteits- en Gasmarkt 81 Volgende vergadermomenten

Vergadermomenten Na de zomer zal er telkens tweemaandelijks een WG netten plaats vinden. De WG markt is voorlopig maandelijks ingepland: –10 september – 8 oktober –12 november –10 december 82