Jo Lucassen - Janine van Kalmthout (Mulier Instituut) Assessment and feedback as tools for competence based coach education in the Netherlands Quality assessment tools for Coaches De volgende codes zijn van belang: Gebruikersnaam:                10508007 Wachtwoord:                        3439ML Jo Lucassen - Janine van Kalmthout (Mulier Instituut) Ilse Engwirda – Pieter Rotteveel (MyCQ) ICCE 2010 - Arnhem

Toward competence based learning & education Well educated coaches are important? Coaching is developing into a profession Both in elite sport & on grassroots level Coaches should be and stay competent (lifelong learning) Coach as reflective practitioner - Reflective practice Assessment and monitoring of personal development becomes more important

Commission NOC*NSF-NLCoach Extend the existing quality assessment IKTrainer - generated on the base of Netherlands Sportscoach Qualification Framework Develop a online scan for sportscoach competences and a tool for 360° feedback IKTrainer is a validated selfevaluation method based on a international Service Quality Model (ServQual) IKTrainer does not authorise coach qualification Applicable for all kinds of coaches (branches of sport – primarily sport for all) Teaching/coaching in sports = service delivery

Q-Assessment IKTrainer

Five profiles in IKTrainer different coaches – different profiles 1. Trainer/coach elite sport on (inter)national level 2. Trainer/coach high level sport on regional level Sportcoach competitive sport on local level Sportcoach participation sport 5. Sportcoach sport for elderly

Surf to www.iktrainer.nl Before starting the assessment you’re asked to decribe your sportcoach characteristics (e.g. education, work setting) To start click [ Start de zelfbeoordeling ]

Here you can choose the chapter you want to start your assessment with

An example of the questions posed: ‘I do evaluate my training sessions with my athletes’: never – sometimes – regularly – often – always When you’ve answered the question you’re automatically linked to the next or you can choose stop to take a pauze

Applications of IKTrainer Has been used by 2000 coaches – many as part of their coach education Positively evaluated by users Integrated into NOC*NSF e-learning website National database derived from IKTrainer data To report trends, monitor coachquality and policy development for NLCoach, NOC*NSF, coach federations and NGOs Applied in sportclubs and businesses as tool for HRM – internal education and supervision Invullen op website is gekoppeld aan een database, waardoor alle gegevens meteen zijn opgenomen in een databank stelt ons in staat om inmiddels 300 zelfbeoordelingen ingevoerd de primeur...

What does IKTrainer say about your coach competences..? Complete the online IKTrainer Assessment first KNVB Academie // Presentatie Powerpoint // 30-11-2005 //Competentiescan // www.knvb.nl

Competences Quickscan Competences are a coaches proven qualities in a professional context – based on the national system of professional coach qualifications Standards are derived from competences of experienced professional coaches Gives indications for competences that are well or insufficiently developed (strengths – weaknesses) Fits with other ways to examine competences (observations, interviews) KNVB Academie // Presentatie Powerpoint // Competentiescan // www.knvb.nl

When you’ve completed IKTrainer you can start Competentences Quickscan

You’re asked to indicate on which level of qualification you want your competences to be evaluated Then click on [ Bereken resultaat ] at the bottom of the page and your results will be accounted

By clicking the [ i ] you’ll get a short explanation of the competence that has been scored Clicking [ verder ] will give you more details on your scores concerning the indicators for this competence

[ Competentie Quickscan rapport] will result in a full report Finally clicking [ Competentie Quickscan rapport] will result in a full report The graph indicates how your scores compare to other coaches with a comparable qualification level By clicking [ uw aanpak ] you’ll be able to compare your answers with those of other coaches

You can make a print of your results by clicking [ Bestand, Afdrukken ]

answer the same questionnaire. Trainerscan 360º Trainerscan 360 asked coaches in education to evaluate their personal competences development by answering a questionnaire. His teacher, workplace-coach, partner-students or others are asked to answer the same questionnaire. Workplace coach Teacher Trainer/coach (in training) Board member Athletes / students Collegue coach

An example of the questionnaire for coach competences

MyCQ 360 graden feedback voor het onderwijs Jo Lucassen, Janine van Kalmthout, Pieter Rotteveel, Ilse Engwirda The results of the feedback proces are presented in a printable report. This reveals the evaluation of the student and of others concerning his coach competences. It can be discussed e.g. with a teacher and be used as input for a personal development plan. De resultaten van het feedback-proces krijgt de student in de vorm van een rapport. Dat rapport laat zien wat het beeld is dat de student van zichzelf heeft, hoe anderen daar over denken, en hoe de student zwakke competenties zou kunnen ontwikkelen. Zo’n rapport kan input vormen voor een ontwikkelgesprek met een docent of coach van de opleiding. De student kan het gebruiken als basis voor zijn persoonlijk ontwikkel plan. En het kan onderdeel uitmaken van een portfolio, als middel om zijn ontwikkeling inzichtelijk te maken

In the report evaluations of the coach and others are shown to compare and discuss

Thanks for your attention Contact / info: j.m.h.lucassen@mulierinstituut.nl