Teams on the frontline Geert Stroobant De Heide - Balans The influence of incidents on the functioning of a team. Geert Stroobant De Heide - Balans

??? Evidence based ??? vs Personal experience (stories and patterns)

The influence of incidents on a team Relatie – Ruimte – Ritme – Regels (Relation – Space – Rhythm – Rules) Team Strategy incident Understanding behavior Wat do we do next time? How do we become as more skillful as a team Social climate attitude systems

Wanneer het water tot aan de lippen staat kan men niet meer spreken. Teams under stress Split up in three groups The ‘Out-group’ The ‘In-group’ The ‘silent-group’ And are silent where must be spoken Wanneer het water tot aan de lippen staat kan men niet meer spreken.

How can we work with teams under stress? Can we understand them? What are the underlying processes? Which tools do you have as coach to influence this proces?

1. Understanding teams Why do teams split up under stress? Teams split up by the personal assistance –education style of every team member. Teams split up by the personal way team members handle stress (In a certain way we work with the father and mother of the care workers)

Educational style Assistance style Every style is sedement of the personal life history. In the meeting with relevance education characters arise the personal style. werkervaring Eigen ervaring als leider jeugdbeweging moeder onderwijzers vader Kleuterjuf Leider jeugdbeweging stages

Between distance en immediacy relatie regel

Between interdependence and autonomy relatie sturing regel zelfsturing

regel autoritair relatie permissief Autoritair ruimte Laisser faire

Necessary style Every youngster functions better or more badly at a certain style. Also this is the resultant of on the one hand the personality and on the other side its own life history

Situational style Situation Nature of the task time Size of the group Security risk Competence of the target group

Conflict handling style Education style under stress.

STRESS flight STRESS permissief fight freeze Laisser faire autoritair

Conflict handling in teams Wanneer het water tot aan de lippen staat kan men niet meer spreken.

coaching of teams 95 % of the behavior of the team members is stipulated bij former experiences and their individuality. Only 5% is stipulated bij insight. Use this 5%. Take the time (which you often do not have). Time is an aly.

Team-Ontwikkelings-Model Ontwerp Ontwikkeling leiderschap Missie – Visiel structuren Socio-emotioneel klimaat 1 – 2 – 3 - 4 1 – 2 – 3 - 4 1 – 2 – 3 - 4 1 – 2 – 3 - 4 systemen 1 – 2 – 3 - 4 1 – 2 – 3 - 4 Machtsdynamiek 1 – 2 – 3 - 4 1 – 2 – 3 - 4 1 – 2 – 3 - 4 1 – 2 – 3 - 4 strategieën Groepsdynamische ontwikkeling Intern – externe gerichtheid teamsamenstelling

Teams need ‘time’ to work things out. ‘reculer pour mieux sauter’. finally Teams need ‘time’ to work things out. ‘reculer pour mieux sauter’. Als je één jaar welvaart wil, doe dan het koren groeien Als je tien jaar welvaart wil, doe dan bomen groeien Als je honderd jaar welvaart wil, doe dan mensen groeien (chinees gezegde)