Yeastar Technology Co., Ltd. Enterprise Communication Yeastar Technology Co., Ltd. www.yeastar.com

Embedded Hybrid IP-PBX Yeastar – IP PBX Embedded Hybrid IP-PBX

MyPBX Technical Training Introduction 1 Basic settings 2 Advanced settings 3 Solution 4 MyPBX technical training include 4 parts, they are introduction, basic settings, advanced settings and solutions. In the first introduction part, you will know the full MyPBX series, the differences among them, the modules usage, and how to assemble the modules into MyPBX correctly. In the basic settings part, you will know how to easily setup a phone system through web GUI configuration. In the advanced settings part, you will get to know the advanced features in MyPBX. In the solution part, you will see the various applications by MyPBX.

MyPBX – Embedded Hybrid IP PBX 300 users 60 concurrent calls Call recording MyPBX Enterprise M1 MyPBX Enterprise M2 100 users 15 concurrent calls E1 /T1 trunk MyPBX E1 MyPBX E1 Plus 100 users 22 concurrent calls Point: MyPBX can be classified into 4 levels. MyPBX Standard MyPBX Pro 30 users 8 concurrent calls MyPBX SOHO

Introduction- Modules You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and BRI modules as your project needs. Below are modules that can be used in MyPBX. Module Types　 O2 Module S2 Module SO Module GSM Module UMTS Module BRI Module Pictures Ports 2 FXO 2 FXS 1 FXO 1 FXS 1 2 BRI MyPBX SOHO √ X MyPBX Standard MyPBX Pro MyPBX E1/ E1 Plus MyPBX Enterprise Point: Only MyPBX Standard, Pro and Enterprise can support all of the modules. ISDN BRI is popular in European markets.

Introduction- Modules FXO: Analog trunk ports, one module supports two trunk ports. FXS: Analog extension ports, one module supports for two extension ports. SO: SO module is a combined module with one FXS port and one FXO port. This module can help you to get lifeline port. GSM: GSM trunk port UMTS (3G):3G trunk port BRI: ISDN BRI trunk ports. One BRI module supports for two BRI ports. One BRI port supports for 2 B channels. Point: Please make sure the audiences are fully understand the usage of above modules.

MyPBX SOHO – SMBs & Home Office Users External View Internal View Product Name Specification Remark MyPBX SOHO 30 SIP Extensions 8 Concurrent Calls 4 Telephone Interfaces 1 LAN Port 4 telephone interfaces means: a) max. 4 analog ports (FXS&FXO) b) max. 4 ISDN BRI ports

MyPBX SOHO – SMBs & Home Office Users System LED Phone lines LED Ethernet LED Power LED Face Plate Power Port Rear Plate RJ11 Port (for phones) RJ45 Port (for Ethernet) Reset Key

MyPBX Standard – Small IP PBX Phone System External View Internal View Product Specification Remark MyPBX Standard 100 SIP Extensions 22 Concurrent Calls 16 Telephone Interfaces 1 LAN Port 1WAN Port 16 Telephone Interface： 1）Max.16 analog ports( FXS&FXO) 2）Max. 8 BRI ports 3）Max. 4 GSM ports 4）Max. 4 UMTS ports Point: Please pay attention to the positions that the GSM modules are only adaptable on position 5, 6, 7 and 8. BRI modules are recommended to be placed on position 1 to 4.

MyPBX Standard – Small IP PBX Phone System System LED Phone lines LED Ethernet LED Power LED Face Plate Power Rear Plate RJ11 Port (for phones) LAN Port (RJ45) Reset Key WAN Port (RJ45) Point: please take the example of MyPBX Standard to specially explain the usage of ports.

MyPBX Pro – Small IP PBX Phone System External View Internal View Product Specification Remark MyPBX Pro 100 SIP Extensions 22 Concurrent Calls 16 Telephone Interfaces 1 LAN Port 1WAN Port 16 Telephone Interface 1）Max.16 analog ports 2）Max. 8 BRI ports 3）Max. 8 GSM ports 4）Max. 8UMTS ports ■ Differences between MyPBX Pro and MyPBX Standard：1）MyPBX Pro is 1U Rack Mount metal case; 2） MyPBX Pro can supports 8 GSM or 8 UMTS ports.

MyPBX Pro – Small IP PBX Phone System System LED Phone lines LED Ethernet LED Power LED Face Plate 1U 19’’ Power RJ11 Port ( for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) For Antennas Rear Plate

MyPBX E1 - Small IP PBX Phone System External View Internal View Product Specification Remark MyPBX E1 100 SIP Extensions 15 Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port 8 Telephone Interfaces： Max. 8 analog ports (FXS&FXO)

MyPBX E1 - Small IP PBX Phone System System LED Phone Lines LED Ethernet LED Power LED E1/T1 LED Face Plate Power RJ11 Port ( for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port Rear Plate

MyPBX E1 Plus– Small IP PBX Phone System External View Internal View Product Specification Remark MyPBX E1 Plus 100 SIP Extensions 15 Concurrent Calls 1 E1/T1/J1 Port 8 Telephone Interfaces 1 LAN Port 1 WAN Port Max. 8 analog ports (FXS&FXO)

MyPBX E1 Plus – Small IP PBX Phone System System LED Phone Lines LED Ethernet LED Power LED E1/T1 LED Face Plate 1U 19’’ Power RJ11 Port (for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port Point: The capacity of E1 and E1 Plus is absolutely the same. The only difference is the case design. E1 is the plastic case, E1 Plus is the metal case and rack mount design. Rear Plate

MyPBX Enterprise – Medium sized IP PBX External View Internal View Product Model Specification Remark MyPBX Enterprise M1 300 SIP Extensions 60 Concurrent calls 1 E1/T1 Port 8 telephone interfaces 1 LAN port 1 WAN port 1) 8 Telephone Interfaces Max. 8 analog ports (FXS&FXO) or max. 4 GSM ports or max. 4 UMTS ports or max. 8 ISDN BRI ports; 2) The only difference between M1 and M2 is M1 has E1/T1 port but M2 doesn’t have it. 3) Call Recording – available. M2 8 Telephone interfaces Point: Please mention the difference between M1 and M2.

MyPBX Enterprise – Medium sized IP PBX Phone Lines LED System LED Power LED Face Plate 1U 19’’ Power RJ11 Port (for phones) LAN Port(RJ45) Reset Key WAN Port (RJ45) E1/T1 Port For Antennas Point: Console port is only reserved to fix out technical problems for engineers. Generally clients don’t need to use it. Rear Plate

Concurrent calls (MAX) MyPBX Series Comparison MyPBX SOHO MyPBX Standard MyPBX Pro MyPBX E1 MyPBX Enterprise Dimension& Weight 193x153x30mm(0.5 Kg) 280x175x33mm (0.7 Kg) (2.5 Kg) 280x175x33 mm (0.6Kg) 440x200x45 mm (3.5Kg) Analog ports(MAX) 4 16 8 PRI ports (E1/T1/J1) 1 GSM ports(MAX) UMTS BRI Ethernet ports 1 LAN 1 WAN CPU BF533 400 MHz BF537 600 MHz BF561 TMS320C6A8168ACYG (dual core) 1 G MHz RAM 64 MB 128 MB 1 GB ROM 512 MB Hard Disk N/A 500 GB(Optional) User(MAX) 30 100 300 Concurrent calls (MAX) 22 15 60 Voicemail & Recording 4000min Depends on Hard disk Protocol SIP SIP, IAX, T.38 Point: It is very important to remember the differences among the MyPBX models, then you are able to recommend the most suitable MyPBX to your customers.

Task Here is the requirement from a customer, can you please recommend him a most suitable MyPBX model? Please check which model of MyPBX is the best choice and what are the necessary modules. There are 50 workers, 7 PSTN lines, 2 GSM trunks, a legacy fax machine must be reserved to receive and send faxes. Either MyPBX Standard or MyPBX Pro is OK. Why not SOHO, because 50 extensions is too many to SOHO; Why not E1/E1 Plus, because they can not support GSM. 7 PSTN lines need at least 3 pieces of O2 modules, and a legacy fax machine needs a FXS port for connection, so we need another 1 piece of SO module; 2 GSM needs 2 pieces of GSM modules, so totally we need 3 * O2 + 1 SO + 2 GSM 6 modules.

MyPBX Technical Training Introduction 1 Basic settings 2 Advanced settings 3 Solution 4

MyPBX quick start guide

Basic settings of MyPBX 2.1 Warming up 2.2 Logical configuration steps in WEB GUI 2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security

Basic settings – Warming up 2.1 Warming up – Part 1 Unpack your MyPBX – don’t power on Unscrew the case of the MyPBX and insert the module cards according to your requirements Attention: Please ensure that the pins are aligned and the module is inserted correctly. Please check the ‘MyPBX Operation Instructions’ on the next page. Point: If you need to put or change module cards in MyPBX, then please open the open for the operation. If it isn’t necessary to change module cards, then please skip over this part.

Introduction– Operation Instructions

Introduction– Operation Instructions Point: This operation instruction is taking MyPBX Standard as illustration, but it’s the same operation in other models. Please pay attention that the GSM modules are only adaptable on position 5, 6, 7 and 8 in MyPBX Standard. BRI modules are recommended to be placed on position 1 to 4.

Basic settings – Warming up Let’s see how to connect Switch, IP phones, router and MyPBX in a same network. Point: From the last operation instruction, we learned the incorrect operation would result in the damage. So we must be careful before connecting the lines to MyPBX. We can connect analog phones, Ethernet line, PSTN line and BRI line after powered on. Please check LED lights before you connect the lines.

Basic settings - Warming up 2.1 Warming up – Part 2 Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet. Example: Set the Nic IP Address to 192.168.5.XXX and set the Subnet Mask to 255.255.255.0 Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally. Open your browser and go to http://192.168.5.150

Basic settings - Warming up Login web GUI and change a new IP address Factory default IP address: 192.168.5.150 Default username: admin Password: password Point: It’s better to change the password for the sake of security.

Basic Settings - Logical steps 2.2 Logical steps – Overview Point: totally 24 steps.

Basic Settings – System & Network 2.2.1 System and network setting Step 1 Change a new IP address for MyPBX Step 2 Change Date and Time for MyPBX Step 3 Change a new password for the web GUI Step 4 Download the system prompts for MyPBX

Basic Settings – System & Network 2.2.1 Step 1 Change a new IP address for MyPBX Point: Please reboot the MyPBX once you finished the step 1. Why we must change IP firstly? Because we must connect MyPBX with IP phones, and keep them in the same network as router. And we need to access to internet through MyPBX.

Basic Settings – System & Network 2.2.1 Step 2 Change Date and Time Point: Please set the time zone to your own country.

Basic Settings – System & Network 2.2.1 Step 3 Change a new password for the web GUI

Basic Settings – System & Network 2.2.1 Step 4 Download the system prompts for MyPBX Point: English is the default setting. You can choose Spanish, Portuguese, Germany, French, Italian, Dutch, Polish, Russian, Japanese, Korean and so on. Auto detection is recommended. Then the system will download the prompts packages from Yeastar website automatically.

Basic Settings – Extensions Step 5 Change the extension preferences Step 6 Setup analog and SIP extensions Step 7 To quick configure the IP phones through phone provisioning

Basic Settings – Extensions 2.2.2 Step 5 Change the extension preferences

Basic Settings – Extensions 2.2.2 Step 6 Setup FXS and SIP extensions

Basic Settings – Extensions 2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning Point: You can use the ‘Scan’ function to scan the Yealink, Snom, Aastra, Polycom and Cisco SIP phones in the LAN network.

Basic Settings - SIP extension Register SIP extension - Manually Point: Besides the phone-provisioning, you can also manually register a SIP extension to MyPBX. You need to check the username and password first. We suggest to setup a complex password for the extension other than use the default one.

Basic Settings – SIP extension Point: Then you need to login the web GUI of the IP phone and register the SIP extension. For configure quantity IP phones, auto-provisioning can help you to shorter the time greatly.

Basic Settings – Trunks 2.2.3 Trunks - Step 8 Setup various kinds of trunks Point: You can setup five kinds of trunks. If you are using MyPBX E1 or E1 Plus or Enterprise M1, the E1/T1 setting interface shall be visible as well.

Basic Settings – Trunks Configure PSTN trunk

Basic Settings – Trunks Configure E1/T1 trunk

Basic Settings – Trunks Configure ISDN BRI trunk

Basic Settings – Trunks Configure GSM trunk

Basic Settings – Trunks Configure SIP trunk Point: The information of the SIP trunk is provided by the service provider. We just need to fill in the information without mistake.

Basic Settings – Outbound Route 2.2.4 Outbound route - Step 9 Setup outbound routes Point: Outbound routes will help you to choose the most suitable trunk to call out. For example, if you want to use PSTN trunk for local calls only, GSM trunk for mobile calls, SIP trunk for international calls, then you need to setup multiple outbound routes. If you want to restrict the authority of extensions, you can setup outbound route as well.

Send to destination trunk Basic Settings – Outbound Route phone number To match pattern Check the next route Transform digits Send to destination trunk Yes No Point: Please take an example here to explain how the outbound route works. In the dial pattern 9. stands for all the numbers that begins by 9. If we dial the phone number 912345678, it matches the pattern 9., so MyPBX will strip the number 9 first and send the 1234567 to the selected ‘PSTN5(FXO)’ route. Input numbers – The numbers dialed through phones Pattern - Special characters have special meanings Transform digits – Copy from input / Remove / Insert digits Send to destinations - Send to different trunks / branch offices

Basic Settings – Outbound Route Dial Pattern examples Dial pattern will match from the beginning to the last one We can choose different trunks for different calls For 911, we can choose PSTN For Local 7 digits calls, we might choose BRI or GSM For Long Distance calls, we can choose VoIP trunk Point: Please explain them. X : Any Digit from 0-9 Z : Any Digit from 1-9 N : Any Digit from 2-9 [12345-9] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9) The ‘.’ character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.

Basic Settings – Incoming Calls Step 10 Setup business hours Step 11 Upload or customize prompts Step 12 Setup IVR Step 13 Setup call queue Step 14 Setup ring groups Step 15 Setup DISA Step 16 Setup conferences Step 17 Setup inbound routes

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 10 Setup business hours

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 11 Upload or record prompts

Play IVR prompt and wait for key Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 12 Setup IVR Play IVR prompt and wait for key Key Press? Valid key? Yes No No Yes Reach Repeat count? No Key event destination Yes Number: A number for this IVR, we can dial the number to test the IVR behavior. Name: A name for this IVR. Prompt: Choose a prompt for the IVR here. Repeat Count: How many time to repeat play the promp Key Timeout: How many seconds to wait before play the prompt again. Wait for Key time out Time out destination Invalid destination

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 13 Setup call queue

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 14 Setup ring groups

Basic Usage – Logical Steps 2.2.5 Incoming call - Step 15 Setup DISA

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 16 Setup Conference

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 17 Setup inbound routes

Basic Settings – Incoming Calls 2.2.5 Incoming call - Step 17 Setup inbound routes Mobility extension Input Give Dial Tone Yes No Match Resource? Check Next rules Match business hours No Yes Go to configured destination Yes No Match caller ID / DID Match holiday Yes Go to holiday destination No No Yes Go to non-office destination

Basic Settings – DID Phone Number: 13806048464 Caller 5503301 5503302 5503303 5503304 5503305 5503306 5503307 5503308 5503309 E1 Point: What’s the DID? And what’s the difference between caller ID and DID? For example, E1 line service provider always provides several phone numbers for 1 E1 line. Then if the phone user 13806048464 calls to the MyPBX through one of the phone numbers (5503301) of E1 line, then the phone user’s number 13806048464 is the caller ID, and the phone line number he calls 5503301 is the DID. 501 502 503 504 505

Basic Settings – Others 2.2.6 Other settings Step 18 Setup feature codes Step 19 Setup SIP settings Step 20 Setup voicemail Step 21 Setup music on hold

Basic Settings – Others 2.2.6 Other settings – Step 18 Setup feature codes # + Ext. Leave voice message *1 One touch record *2 Read voice message *02 Voicemail Main Menu *3 Attended transfer *03 Blind transfer *4 Pick up the call *04 Pick up a specific extension *5 Intercom *6 Parking call *70 Reset to defaults Note: When reset to defaults, the call forward default value will be 1) Always forward: Disable 2) Busy forward to voice mail: Enable 3) No answer forward to voice mail: Enable 4) Do not disturb: Disable *71 Enable always forward *071 Disable always forward *72 Enable busy forward *072 Disable busy forward *73 Enable no answer forward *073 Disable no answer forward *74 Forward to number(*74+phone number) e.g.: *74501, it will forward the call to extension 501. *074 Forward to Voicemail *75 Enable do not disturb *075 Disable do not disturb

Basic Settings – Others 2.2.6 Other settings – Step 18 Setup feature codes

Basic Settings – Others 2.2.6 Other settings – Step 19 Setup SIP settings

Basic Settings – Others 2.2.6 Other settings – Step 19 Setup SIP settings

Basic Settings – Others 2.2.6 Other settings – Step 19 Setup SIP settings

Basic Settings – Others 2.2.6 Other settings – Step 20 Setup voicemail

Basic Settings – Others 2.2.6 Other settings – Step 21 Setup music on hold

Basic Settings – Security Step 22 Setup IP restriction on extensions page Step 23 Firewall settings Step 24 Backup and Restore

Basic Settings – Security 2.2.7 Security- Step 22 Enable IP Restriction for extensions For local extensions For remote extensions

Basic Settings – Security 2.2.7 Security– Step 23 Firewall & Blacklist are available Sip attack packets Firewall Hacker We must pay attention to the security of the IPPBX. SIP attack is becoming more and more serious. When hackers try to attack IPPBX, usually they will send a lot of sip packets to the system to get the password of the SIP extensions. Besides the security problem, the huge amount of SIP packets will definitely affect the stability of the system.   Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically. Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.

Basic Settings – Security 2.2.7 Security- Step 23 Firewall configurations Except the MyPBX SOHO, all other models of MyPBX already have the firewall enabled by default. Users need to manually enable it in MyPBX SOHO.

Basic Settings – Security 2.2.7 Security– Step 24 Backup and restore

General Limitations General Limitations of MyPBX General limitations XXX, can you tell me how many IVR I can configure in maximum in MyPBX? Ok, I don’t know the answer either. But we can check the general limitation of MyPBX here.

MyPBX Technical Training Introduction 1 Basic settings 2 Advanced settings 3 Solution 4

Advanced Settings – Call control 3.1 Call control – Option 1 Only the selected extension can dial out We have three ways to control the outbound calls. The first way is to setup a proper outbound route. For example, if we don’t want extension 501 to call out, we just don’t select him in the outbound route.

Advanced Settings – Call control 3.1 Call control – Option 2 Setup a password for the outbound route The second way is to setup a password for the outbound route. After that, users need to enter the correct password before he can dial out through this outbound route.

Advanced Settings – Call control 3.1 Call control – Option 3 Setup PIN user for the outbound route The third way is to setup PIN user for every workers. PIN user is a list of password, it is used for restrict outbound calls. The passwords can be assigned to each worker in the company. When workers want to make outbound calls, they need to press PIN user entry code *89 then system will ask the caller for a PIN user, if the user passes the authentication, he will be able to make outbound calls. This is the daily habit in traditional PABX system.

Advanced Settings – Call recording 3.2 Call Recording – only available in MyPBX Enterprise Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk: (Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk Note that this feature is only available on MyPBX enterprise which has a hard disk installed already. The username to login the call recording interface is monitor and the default password is password.

Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator This is the web GUI of the call recording interface. We can configure to enable call recording for inbound routes, outbound routes or internal calls. We can also configure to enable recording for specific trunks or extensions.

Advanced Settings – Recording 3.2 MyPBX Enterprise- Recording Interface for extension users This is the user interface for internal extensions. Users can login with his extension number as the username and the password of this voicemail box as the password. He can check voicemail, one touch recording here. He can also change the voicemail settings, call forwarding in this page as well.

Advanced Settings – Firmware Upgrade 3.3 Update firmware in MyPBX through two ways: HTTP & TFTP

Advanced Settings – Auto Provision 3.4 MyPBX act as an Auto Provision server Get configurations files from MyPBX XX, how do you usually setup an IP phone? Login the web GUI and type in all the settings one by one, right? Can you image how much time it will take if you need to setup 50 or more IP phones? OK, auto provision is a feature to setup the configurations for a batch of IP phones from the MyPBX. You don’t need to login web GUI of the IP phone. After power on, the IP phones will download the configurations file from MyPBX and configure all the settings.

Advanced Settings – Call through Outlook 3.5 Call out through Outlook contacts After install the TAPI driver and setup properly, you will be able to call out directly from outlook contacts. You just click dial start dial, your extension will ring, after you pick up your phone, MyPBX will try connect to the person in your outlook contact. The detail steps will not be shown here, please refer to the document.

Task – Establish a small network Discussing time. See the picture here, we have learned the basic settings part, it is time to finish this task now: Establish a small network.

MyPBX Technical Training Introduction 1 Basic settings 2 Advanced settings 3 Solution 4 MyPBX technical training include 4 parts, they are Introduction, basic usage, advanced usage and Troubleshooting. In the Introduction part, I will show you the hardware modules that can be used in MyPBX; Difference among MyPBX models; General limitations of MyPBX and the hardware operation instructions; In the Basic usage part, we will learn the logical steps to configure the MyPBX. After learning this part, we will be able to setup a MyPBX for customer. In the Advanced usage part, we will see how to use some of the advanced features. In the troubleshooting part, I will show you how to login MyPBX command line interface; Most often used commands; How to get callerid details; How to recover the system using the program cable.

Solutions– Remote extension 4.1 Remote working solution Remote working solution will show you how to setup MyPBX to work with remote extensions.

Solutions– Remote office 4.2 Remote office solution We can connect several MyPBXes located in different sites through SIP trunking. After that, users between two different sites can call to each other for free.

Solutions– Traditional PABX 4.3 Connect MyPBX with traditional PABX This picture shows how to connect MyPBX with traditional PABX. The suggested way is to connect MyPBX’s FXS port to the FXO port of the PABX. You may note that we can connect using BRI or PRI channels as well

Solutions – Skype Connect 4.4 Connect MyPBX to Skype world Skype connect is a service provided by Skype company. Actually, it is a SIP trunk service. On MyPBX, we just need to setup a trunk and proper inbound routes, outbound routes and that is all. Other things need to be setup through skype refer to Skype Connect service.

Thank You!