Hoogwaardig internet voor hoger onderwijs en onderzoek Amsterdam, 23 November 2005 Walter van Dijk SURFnet Development of LCPM decision-making models and tools

Hoogwaardig internet voor hoger onderwijs en onderzoek Topics Why Scope Deliverables Actions Resources

Hoogwaardig internet voor hoger onderwijs en onderzoek Why? Average NREN customer-base (universities and research-institutions) is becoming more critical towards the NREN service portfolio Logical development now that: - (high-speed) connectivity and associated services are “mission-critical” for a growing number of users and - commercial ISP’s are closing the gap (financial, technological, services) with NREN’s Hence: NREN service portfolio should align with existing and future customer requirements!

Hoogwaardig internet voor hoger onderwijs en onderzoek But, we face… … a serious obstacle since service-development within NRENs has traditionally been public funded and hence a technology push orientation is not uncommon … a serious threat since a demand-pull orientation would probably not stimulate innovation and would therefore result in a lack of differentiation with commercial ISPs … a second threat considering that a focus on innovation and technology is the “raison d’être” for NRENs from the perspective of funding bodies

Hoogwaardig internet voor hoger onderwijs en onderzoek Hence, a model is needed that: avoids the pitfalls of a “demand pull” orientation avoids the pitfalls of a “technology push” orientation allows for input and feedback from customers at the various stages of service development preserves the valuable orientation on innovation and technology within NRENs

Hoogwaardig internet voor hoger onderwijs en onderzoek Scope Development of best practices for decision making models for LCPM within NREN’s

Hoogwaardig internet voor hoger onderwijs en onderzoek Deliverables White paper of the ratio for LCPM Documenting best practices for LCPM models within European NREN’s Developing an “off the shelf” model for LCPM processes within an NREN

Hoogwaardig internet voor hoger onderwijs en onderzoek Actions Today –Finalise scope, deliverables –Identify interested parties Before end 2005 –Identify individual actions for each deliverable –Assign deliverable priorities –Assign work!!!

Hoogwaardig internet voor hoger onderwijs en onderzoek Resources People responsible for LCPM within NREN’s (survey, interviews?) Question: how do we find out who is responsible for LCPM-issues within the TERENA constituency? Us ;-)