Escif 19 mei 2011 CQi Rehabilitation and client perspective André Bons Senior staff member LSR LSR, landelijk steunpunt (mede)zeggenschap.

Presentatie over: "Escif 19 mei 2011 CQi Rehabilitation and client perspective André Bons Senior staff member LSR LSR, landelijk steunpunt (mede)zeggenschap."— Transcript van de presentatie:

1 Escif 19 mei 2011 CQi Rehabilitation and client perspective André Bons Senior staff member LSR LSR, landelijk steunpunt (mede)zeggenschap

2 LSR Client organisation Since mid-nineties Independent, non-profit Funded by –government –membership Contract research LSR, landelijk steunpunt (mede)zeggenschap

3 LSR basics Some 550 members Cure and care 65 employees Client perspective LSR, landelijk steunpunt (mede)zeggenschap

4 Mission and vision Ability of every client Citizenship Human rights Equality Empowerment Dialogue Progress LSR, landelijk steunpunt (mede)zeggenschap

5 LSR activities Clients’ councils training & support Research & development Helpdesk Lobby Participate in the debate on the future of health care LSR, landelijk steunpunt (mede)zeggenschap

6 Rehabilitation 24 rehabilitation centres 24 clients’ councils Partners: –Revalidatie Nederland –Patients’ organisations –Nivel –CKZ LSR, landelijk steunpunt (mede)zeggenschap

7 CQi Participation in development CQi Translate results LSR, landelijk steunpunt (mede)zeggenschap

8 CQi Rehabilitation Example 2010 Arnhem & Leiden Translation of results Client based programs for improvement Advise on future efforts LSR, landelijk steunpunt (mede)zeggenschap

9 Future of CQi Invest in adapting CQi Participation in project Revalidatie Nederland/ZiZo Make survey more adequate Make results more usefull Key role clients & clients’ councils LSR, landelijk steunpunt (mede)zeggenschap

10 Client perspective Strong voice Clear vision Open mind In dialogue LSR, landelijk steunpunt (mede)zeggenschap