VOGIN 2013, Wageningen Boyd Hendriks
kosten opbrengsten
€1€1 €2€2 €3€3 Operational Strategic Tactic
-Zelfde opleiding -Zelfde collectie -Zelfde kosten -Zelfde werkdruk
Medewerkers (human capital)
Informatie (structural capital)
+ = Intellectueel kapitaal
kenniscentrum Klant of gebruiker
kenniscentrum klant Klant van de klant
Kernproces Kernproces klant Kernproces klant van klant kenniscentrum klant Klant van de klant
klant Klant van klant
Project manager Zijn klant
O Project manager Zijn klant
O t Project manager Zijn klant
O t X Project manager Zijn klant
O t X Project manager Zijn klant
klant Klant van klant
klant Klant van klant t X O
Accessibility of knowledge and information Data Information Insights (learned lessons) Knowledge IntegratedAppliedStand- aloneDistributed Informationland
Accessibility of knowledge and information Data Information Insights (learned lessons) Knowledge IntegratedAppliedStand- aloneDistributed Informationland
Accessibility of knowledge and information Data Information Insights (learned lessons) Knowledge IntegratedAppliedStand- aloneDistributed Informationland
Current Vision Competitor SO Winning Experience Industry Expertise K. in people’s heads Tech. Expertise SO Expertise/ Perform Directory CV’s Financial Performance Forecasts Insider/ Cogitas NWT’s Galaxy/Intra Kick-offs K - Editors Network Questions Competitor Analysis New Galaxy E- Business Card Combining CG and Gemini Yellow Pages Project Profiles Virtual Office Project Statistics/ performance Leveraged Profiles Case Study Toolkit Reference Library Common Search Platform Data (Raw, Implicit) Information (Combined, Organised, Interpreted) Intelligence (Explicit, Externalised Insights ) Knowledge (Internalised, Learned, Tacit) Stand-alone (Personal/Small Groups) Distributed (Shared & Communicated) Integrated (Business Process & Org’n) Applied (Benefits Measured & Valued) Informationland
Mapping of knowledge and information environment of knowledge workers R Informationland
Mapping of knowledge and information environment of knowledge workers R Informationland
0,0 1,0 2,0 3,0 4,0 5,0 0,0 1,0 2,0 3,0 4,0 5,0 0,0 1,0 2,0 3,0 4,0 5,0 0,0 1,0 2,0 3,0 4,0 5,0 0,0 1,0 2,0 3,0 4,0 5,0 0,0 1,0 2,0 3,0 4,0 5,0 Informatieland
International / cross - cultural mapping Informationland